Unyil4d Privacy Policy – Malaysian Player Data Protection

1Personal Information We Collect

As an online betting platform operating in Malaysia, unyil4d needs to collect certain personal information from our members to ensure that safe, responsible, and legally compliant services can be provided. We categorise the information collected into three main categories:

A. Information You Provide Directly

• Registration Information: Full name, email address, Malaysian mobile number, date of birth, and account password upon registering your unyil4d account.
• Identity Verification Information: A copy of your identity card (MyKad), a selfie for facial verification (required for withdrawals exceeding certain limits), and proof of address such as a Malaysian utility bill.
• Financial Information: eWallet account holder name (Touch 'n Go, GrabPay, Boost, ShopeePay), Malaysian bank account number for DuitNow or FPX transactions (Maybank2u, CIMB Clicks), and records of deposit and withdrawal transactions.
• Communication Information: Correspondence history with our customer support team, records of complaints and requests submitted via live chat, email, or WhatsApp.

B. Automatically Collected Information

• Device & Technical Data: IP address, device type, phone model, operating system, browser type and version, screen resolution, and unique device identifier.
• Platform Usage Data: Pages visited on unyil4d, games played, session duration, activity timestamps, and betting details including game type and amounts wagered.
• Location Data: General location based on your IP address (state or city within Malaysia) for security and legal compliance purposes. We do not collect your precise GPS location.

C. Information from Third Parties

• Verification information from Malaysian payment providers (such as Touch 'n Go eWallet or GrabPay) to confirm your identity and process transactions securely.
• Information you have authorised to be shared from third-party platforms, where you choose to log in using a permitted third-party account.
• Information sourced from anti-money laundering (AML) compliance databases, used to meet Malaysian legal requirements.

2How unyil4d Uses Your Personal Data

Unyil4d uses your personal data only for legitimate purposes that you can understand. The table below clearly outlines the purposes of use and their respective legal bases:

For promotional communications – such as bonus notices, special offers, or platform updates – you may opt out at any time by contacting the unyil4d customer support team or using the unsubscribe link in our emails. Opting out does not affect our ability to send important operational communications such as transaction confirmations or account security notices.

3Data Security & Protection Measures

Unyil4d takes a serious approach to security infrastructure to ensure your personal data remains protected at all times. Here are the technical and organisational measures we have in place:

Technical Measures:

• 256-bit SSL/TLS Encryption: All communications between your web browser and unyil4d's servers are fully encrypted. You can verify this by looking for the padlock icon (🔒) in your browser's address bar while using the unyil4d platform.
• AES-256 Encryption for Data at Rest: Personal data and financial information stored in our databases are encrypted using the AES-256 standard — the same used by national security agencies.
• Two-Factor Authentication (2FA): unyil4d provides and encourages 2FA activation for all accounts. With 2FA enabled, unauthorised access to your account is near-impossible even if your password is compromised.
• 24/7 Security Monitoring: Our systems are continuously monitored to detect any suspicious activity, intrusion attempts, or abnormal usage patterns.
• Data Segregation: Sensitive financial data is stored separately from standard operational data, within a tightly controlled environment with restricted access.

Organisational Measures:

• Access to unyil4d members' personal data is restricted solely to staff who require it to carry out their specific duties (need-to-know principle).
• All unyil4d staff with access to personal data are required to sign confidentiality agreements and undergo regular data protection training.
• We conduct regular security risk assessments and third-party audits to ensure our protective measures remain effective against the latest threats.

4Data Sharing with Third Parties

Unyil4d does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we need to share certain information with selected third parties to keep the platform operating securely and in compliance with the law:

A. Malaysian Payment Service Providers

To process deposits and withdrawals, unyil4d is required to share the necessary transaction information with authorised payment processors, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, and CIMB Clicks. Information shared is limited strictly to what is required to process the relevant transaction.

B. Gaming Software Providers

Third-party game providers such as Pragmatic Play, PG Soft, and NetEnt may receive session information required to operate their games within the unyil4d platform. This information is typically in the form of session identifiers that do not directly expose your personal identity to the game providers.

C. Legal Compliance & Authorities

Unyil4d may be required to disclose your personal data to the relevant authorities where mandated by Malaysian law, court order, or in the following circumstances:

• Investigations related to money laundering or terrorism financing by Bank Negara Malaysia or the Commercial Crime Investigation Department (CCID).
• Court orders from Malaysian courts requiring data disclosure.
• Mandatory reporting obligations under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLATFPUAA).

In all of the above cases, we will disclose only the minimum information necessary and, where permitted by law, will notify you in advance.

D. Auditors & Professional Consultants

Audit firms, legal counsel, or technical consultants appointed by unyil4d may need to access certain data within the scope of their professional duties. All such parties are bound by strict confidentiality agreements and may only use the data for its specified purpose.

5Cookies, Tracking Technologies & Your Choices

The unyil4d platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to enhance the user experience. Below is an explanation of the types of cookies we use:

Essential Cookies (Required): These cookies are required for the basic functionality of the unyil4d platform and cannot be disabled. They include login session cookies that maintain your logged-in state during an active session, security cookies to prevent CSRF attacks, and CSRF tokens for form protection. Without these cookies, the platform will not function properly.

Performance & Analytics Cookies: These cookies help us understand how members use the unyil4d platform – which pages are visited most often, where users encounter difficulties, and how games are being played. This data is collected in aggregate, anonymised form, purely for platform improvement purposes. You can opt out of this analytics tracking through your browser settings.

Functional Cookies: These cookies allow the platform to remember your preferences — such as your language setting, display options, and last played game — to provide a more personalized experience. Disabling them means some personalization features won't work, though the platform will remain fully functional.

How to Manage Cookies: You can manage and delete cookies through your web browser settings. All major browsers — Chrome on Android, Safari on iPhone, Firefox, and others — provide options to view, manage, and delete stored cookies. Please note that disabling essential cookies may affect the functionality of the unyil4d platform.

6Your Rights Over Your Personal Data

As an individual whose data is processed by unyil4d, you hold the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to honouring these rights within the timeframes prescribed by law:

7Data Retention Period

Unyil4d retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by Malaysian law. The following are general retention period guidelines:

• Active Account Data: For as long as your unyil4d account remains active, we retain all information necessary to operate your account and provide services to you.
• Financial Transaction Records: Records of deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, and CIMB Clicks are retained for a minimum of 7 years from the date of the transaction, in line with Malaysian financial legal requirements and AML compliance obligations.
• Identity Verification Data: Verification documents such as copies of MyKad are retained for 7 years after account closure, in accordance with AMLATFPUAA requirements.
• Communication Records: Customer support history and communications are retained for 3 years after the last interaction, for reference and dispute resolution purposes.
• Usage & Analytics Data: Anonymized platform usage data is retained for a maximum of 2 years for trend analysis and platform improvement purposes.
• After Account Closure: Once your account is closed, your personal data will be anonymised or deleted within a reasonable period, except for data that must be retained to meet legal obligations as outlined above.

When data is no longer needed and there is no legal requirement to retain it, unyil4d will ensure it is securely deleted or anonymized using methods that meet industry standards.

8Children's & Minors' Privacy

The unyil4d platform is STRICTLY PROHIBITED for use by individuals under the age of 18. unyil4d does not knowingly collect, store, or process any personal data from individuals under 18.

Should we discover that personal data belonging to individuals under the age of 18 has been collected — whether through fraudulent registration or by any other means — we will take immediate action to:

• Immediate termination of the account in question.
• Deleting all personal data belonging to the individual from our systems within 30 days.
• Reporting the incident to the relevant authorities where required under Malaysian law.

If you are a parent or guardian and believe your child has registered a unyil4d account without your knowledge, please contact us immediately at support@unyil4d.best and we will take immediate action.

9Changes to This Privacy Policy

Unyil4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, Malaysian legislation, or technological developments. When material changes are made, we will:

• Updating the "Last Updated" date shown at the top of this document.
• Sending a notice to your registered email address at least 14 days before the changes take effect, except where urgent legal requirements apply.
• Displaying a clear notice within the unyil4d platform for a specified period following the update.

Your continued use of the unyil4d platform after an updated Privacy Policy takes effect constitutes your acceptance of the revised policy. It is your responsibility to check this page periodically. If you disagree with any changes to this Privacy Policy, you have the right to close your account and request the deletion of your data.

Previous versions of this Privacy Policy are kept in our archives and can be requested through the unyil4d customer support team should you need them for reference.

10How to Contact Us About Privacy

If you have any questions or concerns, or wish to exercise any of the privacy rights outlined in this Privacy Policy, please contact unyil4d's Data Protection Officer through the following channels:

• Email: support@unyil4d.best (please include "Privacy Inquiry" in the email subject line)
• Live Chat: Available 24/7 on the unyil4d platform – our Malay-speaking team is always ready to help
• Response Time: We are committed to responding to all privacy enquiries within 3 business days, and to fulfilling data rights requests within 21 business days, in line with Malaysia's PDPA requirements.

For formal complaints regarding personal data protection that cannot be resolved through direct communication with unyil4d, you have the right to submit a complaint to Department of Personal Data Protection (JPDP) Malaysia which is the data protection regulatory body under Malaysia's Ministry of Communications & Digital.